OTA 0013 - Occupational Customer Relations

48 con. hrs.
Contact Hours: 48
Occupational Credits: 1.6

This course includes an introduction to the concepts central to successful customer relations. It is designed to develop the necessary skills for success as a customer service provider. The course examines various service situations and develops an attitude of superior customer service which is critical to success in all organizations.

Course Designations: (CH)